At Giovonnii Gion we are committed to providing you with the best! This is not just for our products but for our shipping process as well. Your order will be processed and shipped after 24 hours of payment clearing.  Our standard shipping will take 5-7 business days to deliver on the East Coast and 2-3 days on the West Coast. Tracking Confirmation on all purchase, ensuring order deliver. There are absolutely No Refunds unless quality issue occurs, in which we will exchange after inspections. When shipping back your item please include your order number and the details of the issue.arrived at the correct destination.